Privacy policy

Last updated: July 2026

Overview

At Dietitian & Life Coach by Disha Santwani, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.


About us

Disha Santwani Nutrition & Wellness provides personalized diet consultations, nutrition coaching, wellness programs, meal plans, and subscription-based health services. To deliver these services effectively, we may collect certain personal information from our clients.


Privacy principles

Our approach to privacy is guided by three core principles:

  • Transparency – We clearly explain what information we collect and why.

  • Control – You can request updates or corrections to your information at any time.

  • Security – We use appropriate safeguards to protect your personal information.


Cookies and similar tracking technologies

We may use cookies and similar technologies to:

  • Improve website performance and user experience

  • Understand website traffic and visitor behavior

  • Remember your preferences

You may disable cookies through your browser settings, although some website features may not function properly.


Third-Party Services

We may use trusted third-party services including:

• Razorpay

• Google Analytics

• Meta (Facebook & Instagram)

• Systeme.io

• Email marketing platforms

These providers process data according to their own privacy policies.


Information We Collect

We may collect:

• Name

• Email address

• Mobile number

• Age

• Gender

• Health-related information voluntarily shared by you

• Payment details (processed securely through third-party payment gateways)

• Website usage information through cookies and analytics tools

How We Use Your Information Your information is used to:


• Provide diet consultations and coaching

• Deliver online courses and workshops

• Process payments

• Communicate important updates

• Improve our services

• Respond to customer support requests

• Medical Information

• Health information shared during consultations is kept confidential and used solely for providing personalized nutritional guidance.

We do not sell or share your personal medical information with third parties except where required by law.


Subscription Policy

For subscription-based programs:

  • Your subscription period begins on the date of successful payment and activation.

  • Each subscription remains valid for the selected duration (for example, 1 month, 3 months, or 6 months) from the start date.

  • A 1-month subscription will be valid for 30 calendar days from the date of activation.

  • Subscription periods are calculated continuously and cannot be paused unless explicitly stated in the program terms.

  • Unused consultation sessions, check-ins, or support benefits may expire at the end of the subscription period.

  • Subscription fees are generally non-refundable once the program has commenced unless otherwise stated.

Example: If your 1-month plan starts on 10 July, it will remain active until 9 August.


Your privacy rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data, subject to legal obligations

  • Withdraw consent for marketing communications

To exercise these rights, please contact us at beingfitandhealthy11@gmail.com